Payment Policy

SIBRILLE accepts major payment methods including Visa, Mastercard, Maestro, JCB, American Express, Diners Club, Discover, and Klarna. Additional wallet or accelerated checkout options may appear only when they are available for your region, device, and order at checkout.

The payment methods displayed on the checkout page are the payment methods currently available for your order. If a preferred method is not shown, it is not available for that transaction at that time.

Before an order is accepted, the selected payment method must be successfully authorized by the issuing bank, card network, digital wallet provider, or other payment service involved in the transaction.

SIBRILLE may place an order under review if billing information cannot be verified, the transaction fails fraud-prevention screening, or the payment details appear inconsistent with the order or shipping address. In such cases, we may request additional verification before processing the order.

Prices shown on the storefront are presented in the currency available for the selected market or region. The final amount payable for the order is the amount displayed on the checkout page at the time the order is submitted.

Applicable taxes, shipping charges, promotional discounts, and coupon deductions are reflected at checkout where available. Customers are responsible for reviewing the final order summary before completing payment.

After a successful payment submission, SIBRILLE will send an order confirmation email to the email address provided during checkout. This email confirms that the order request has been received.

A submitted order is not considered fully accepted until payment is successfully processed and any internal review is completed. If payment remains pending, fails, or requires additional verification, the order may be delayed, placed on hold, or canceled.

If a payment is declined by the issuing bank or payment provider, the order will not be completed. Customers may need to contact their bank, confirm account information, or use an alternative payment method before placing a new order.

If a payment is reversed, canceled, disputed, or otherwise withdrawn before fulfillment, SIBRILLE may suspend shipment, place the order on hold, or cancel the order. We reserve the right to decline future orders connected to unresolved payment disputes or abuse.

Approved refunds are issued to the original payment method used for the purchase whenever possible. SIBRILLE does not issue refunds to a different card, account, or third party unless required by law.

Once a refund is approved and processed by SIBRILLE, the receiving bank or payment provider may require additional time to post the funds back to the customer account. Posting times vary by institution and are outside SIBRILLE's direct control.

To protect customers and the store, SIBRILLE reviews transactions for fraud indicators, payment irregularities, and other suspicious behavior. High-risk orders may require manual review before they are approved for fulfillment.

SIBRILLE reserves the right to refuse or cancel any order that appears fraudulent, abusive, commercially inappropriate, or inconsistent with normal consumer purchasing behavior, including unusual bulk orders or suspicious resale activity.

If you have questions about payment, billing verification, refunds, or a payment issue related to your SIBRILLE order, please contact support@sibrille.com. Please include your order number and a short description of the issue so our team can assist you more efficiently.