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Eligible contiguous U.S. delivery area
Eligibility and conditions apply
Eligible lamps; coverage conditions apply
Covered for loss, theft, or damage
Find answers to commonly asked questions about our products and services.
You may request an eligible return within 30 calendar days after delivery. For a change-of-mind return, the product must be unused, uninstalled, unaltered, and undamaged, with all accessories and components included. Personal-reason return postage is customer-paid; no restocking fee applies. SIBRILLE covers necessary return shipping for verified product or seller issues.
After receiving, inspecting, and approving an eligible return, we initiate the refund within 3 business days. See our Return and Refund Policy for full conditions.
Standard shipping is free within our eligible delivery area: the contiguous 48 United States and Washington, D.C. Orders are processed within 3 calendar days after payment confirmation. After dispatch, estimated transit time is 3–5 business days. Processing and transit time are separate.
Delivery times are estimates. See our Shipping Policy for full details.
No. We currently ship only within the contiguous 48 United States and Washington, D.C. We do not offer international shipping or delivery to Alaska, Hawaii, U.S. territories, or APO/FPO/DPO military addresses.
See our Shipping Policy for the eligible delivery area.
We accept major payment methods including Visa, Mastercard, Maestro, JCB, American Express, Diners Club, Discover, and Klarna. Additional wallet or accelerated checkout options may appear only when they are available for your region, device, and order at checkout.
All transactions are secured with industry-standard SSL encryption to protect your payment information.
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on the carrier's website.
You can also track your order by logging into your account and viewing your order history in the dashboard.
Information provided is subject to change. Please contact support for the most current details.