Legal Notice
Last updated: October 20, 2026
This Legal Notice identifies the operator of www.sibrille.com and explains the legal information applicable to this website. The store trades under the SIBRILLE brand and uses Shopify to provide its ecommerce platform.
Website operator
Operating company: Zhejiang Hengheli Technology Co., Ltd.
Business address: R&D Building 501, 288 Nanhui Road, Louqiao Street, Ouhai District, Wenzhou, Zhejiang Province, China.
Email: sibrille@outlook.com. Telephone: +86 17302601146. International call charges may apply.
Customer service hours: Monday–Friday, 9:00 AM–6:30 PM, Beijing Time (UTC+8). You may email outside these hours; requests are reviewed during the next service hours.
U.S. fulfillment location
Our U.S. fulfillment and designated return location is 550 West Port Blvd, Ellabell, GA 31308, United States. This is separate from our operating company's business address in China and is not a retail store, registered business office, or walk-in customer service center.
Contact us before sending a return so that we can provide authorization and routing instructions under our Return and Refund Policy. Do not send product returns to our business address in China.
Website information and product use
We aim to keep product descriptions, prices, availability, and other website information accurate. If you find an error, contact us so that we can investigate and correct it. Any material error affecting an order will be handled under our Terms of Service and applicable law; this notice does not permit an undisclosed change to an existing purchase.
Read and follow the instructions and electrical requirements supplied with your product. Stop using a product that appears damaged or unsafe and contact us. General website information does not replace product-specific instructions or appropriate professional installation assistance where needed.
Intellectual property
Website text, photographs, graphics, logos, and other protected materials belong to SIBRILLE or their respective rights holders. Use of this website does not grant permission to reproduce or commercially exploit protected materials except where authorized or permitted by law. See our Intellectual Property Rights policy for further information and reporting instructions.
External websites and service providers
Links to independent websites are provided for relevant information or services. Their operators are responsible for their own content and practices. Review their terms and privacy notices when using those services. Linking to a website does not by itself imply endorsement.
Use of Shopify, payment providers, carriers, or other service providers does not remove SIBRILLE's obligations relating to your order, product safety, or mandatory consumer remedies.
Related policies and consumer rights
Our Terms of Service, Shipping Policy, Return and Refund Policy, Warranty Policy, Payment Policy, and Order Cancellation Policy explain the arrangements for purchases. Our Privacy Policy and Your Privacy Choices page explain personal information handling and available controls.
This notice does not override specific commitments made for your purchase or exclude liability or consumer rights that cannot lawfully be excluded, including applicable obligations relating to fraud, product safety, and defective products. It does not require arbitration or prevent access to a regulator, court, or other dispute process available under applicable law.
Legal inquiries and updates
For a legal inquiry or a concern about website content, email sibrille@outlook.com with the subject Legal Inquiry and include the relevant page URL, a description of your concern, and contact information. For order-related matters, include the order number. Do not send payment credentials, passwords, or unnecessary identity documents.
We may update this notice when our business information or website practices change. Updates do not retroactively remove rights or commitments applicable to an existing purchase. See Company Information and Contact for customer service details.